Beaumont Pharma Ltd customer privacy notice

1. What personal data we collect about you

We may collect and process different types of personal data in the course of operating our business and providing our services. These include:

• Basic personal details such as your name and job title.
• Contact data such as your telephone number and postal or email address.
• Personal data provided to us by or on behalf of our clients or generated by us in the course of providing our services.
• Any other personal data relating to you that you may provide.

2. How we obtain the personal data about you

We may collect or receive your personal data in a number of different ways:

• Where you provide it to us directly, for example by corresponding with us by email, or via other direct interactions with us such as completing a form on our website.
• Publicly available sources – we may, for example, use such sources to help us keep the contact details we already hold for you accurate and up to date or for professional networking purposes (e.g., on LinkedIn).

3. How we use your personal data

We will only use your personal data where we are permitted to do so by applicable law. Under EU and UK data protection law, the use of personal data must be justified under one of a number of legal grounds. The principal legal grounds that justify our use of your personal data are:

• Contract performance: where your information is necessary to enter into or perform our contract with you.
• Legal obligation: where we need to use your information to comply with our legal obligations.
• Legitimate interests: where we use your information to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights.
• Legal claims: where your information is necessary for us to defend, prosecute or make a claim against you, us or a third party.
• Consent: where you have consented to our use of your information (you will have been presented with a consent form or facility in relation to any such use and may withdraw your consent through an unsubscribe or similar facility).

We may use your personal data in the following ways. In each case, we note the grounds that we rely on to use your personal data:

4. Who we share your personal data with

Beaumont Pharmaceuticals Limited may also share your personal data with a variety of the following categories of third parties:

• Third parties who conduct marketing for us.
• Our professional advisors (e.g., legal, financial, business, risk management or other advisors), bankers and auditors.
• Third party service providers, to whom we outsource certain functions such as information and document management, provision of medical information, adverse event reporting, office support, technology and IT services.
• We may also process your personal data to comply with our regulatory requirements or in the course of dialogue with our regulators as applicable, which may include disclosing your personal data to government, regulatory or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so. Where permitted, or unless to do so would prejudice the prevention or detection of a crime, we will direct any such request to you or notify you before responding.

5. Which countries we transfer your personal data to

We cannot limit our processing of an individual's personal data to the country in which that individual is based. In the course of our business, we may need to transfer personal data to locations outside the jurisdiction in which you provide it or where you are viewing our website. If you are based in the United Kingdom (UK) or European Economic Area (EEA), this will mean that your personal data may be transferred to, accessible from, and/or stored at, a destination outside the UK/EEA in which data protection laws may not be as comprehensive as in the UK/EEA.

6. How long we keep your personal data

We will retain your personal data for as long as is necessary to fulfil the purpose for which this data was collected and any other permitted linked purpose. If your personal data is used for two purposes, we will retain it until the purpose with the latest period expires; but we will stop using it for the purpose with a shorter period once that period expires. Our retention periods are also based on our business needs and good practice.

7. How we protect your personal data

Information that you provide to us is stored on our or our service providers' secure servers and accessed and used subject to our security policies and standards, or those agreed with our service providers.

Everyone at Beaumont Pharmaceuticals Limited and any third-party service providers we may engage that process personal data on our behalf (for the purposes listed above) are also contractually obligated to respect the confidentiality of personal data.

8. What rights you have in relation to your personal data

If you have any questions about our use of your personal data, you should first contact us via the details provided in section 9 below. Under certain circumstances and in accordance with UK/EU or other applicable data protection laws, you may have the right to require us to:

• Provide you with further details on the use we make of your information.
• Provide you with a copy of information that we hold about you.
• Update any inaccuracies in the personal data we hold.
• Delete any personal data that we no longer have a lawful ground to use.
• Where processing is based on consent, to withdraw your consent so that we stop that particular processing.
• Object to any processing based on the legitimate interests ground unless our reasons for undertaking that processing outweigh any prejudice to your data protection rights.
• Restrict how we use your information whilst a complaint is being investigated.

You may also ask us not to process your personal data for marketing purposes. We will inform you if we intend to disclose your information to any third-party service provider for this purpose. As indicated in section 4 above, you can exercise your right to prevent such processing at any time by using an unsubscribe facility or contacting us at jane@beaumontpharma.com

Please be aware that your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime), our interests (e.g. the maintenance of legal privilege) and some of these rights may be limited (for example the right to withdraw consent) where we are required or permitted by law to continue processing your personal data to defend our legal rights or meet our legal and regulatory obligations.

If you are not satisfied with our use of your personal data or our response to any exercise of these rights, you have the right to complain to the Information Commissioner / relevant Supervisory Authority (data protection regulator).

9. How you can contact us

If you have any questions about this Privacy notice or how we process your personal data, please contact us by sending an email to: jane@beaumontpharma.com

10. How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO.

The ICO's address:

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated: 12 August 2024